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Navigate

with Nicole

VIRTUAL ASSISTANT

STEERING BUSINESSES THROUGH STRESS TO FIND SUCCESS

Hi, I’m Nicole and I’m here to help you reclaim your time and de-stress your business. I work with you to see what areas of your business (or life,) you need assistance with and then take that off your plate. I love helping small businesses grown and enabling my clients to spend more time on what matters most to them. What matters to me? Spending time at the beach, cats and dogs (I refuse to choose a team,) and music, especially singing and having dance parties in my car! I’m also a huge research nerd and love doing genealogy.

Let’s chat and see how my skills can help me help you!

Services 

Administrative

 Manage and organize

  • Email accounts

  • Google Drive

  • DropBox

Scheduling

  • Maintain calendar

  • Add new appointments

  • Confirm upcoming dates

Supply orders

Travel arrangements

 Meeting management

  • Create agendas

  • Take meeting minutes

  • Transcribe minutes

  • Type handwritten notes

  • Create PowerPoint for specific meetings

Data Entry

  • Create forms (invoices, checklists, to do lists, certificates, flyers, etc)

  • Creating and managing spreadsheets

  • Can be done in Word or Google Docs

Customer Service

Emails, phone calls, social media

  • Respond to incoming inquiries

    • Provide information about your business, vet potential clients, communicate regarding orders, etc.

  • Monitor all customer forums

Orders

  • Follow up on current orders

  • Assist customers with new orders, returns, exchanges

  • Provide shipping information

Maintain

  • Client lists

  • Order system

  • Contact lists

Reports on client feedback

Research

Sales opportunities

  • Vendors, online stores, brick and mortar stores, markets, etc

Events

  • Trade shows, speaking opportunities, educational events, networking opportunities

Social media

  • Bloggers, influencers, groups

Potential clients

Project Management

Set dates, then establish deadlines and ensure they're being met

Confirm marketing for project matches brand's goals

Coordinate with vendors

Event planning

  • Ensure all supplies have been ordered

  • Coordinate with venues and suppliers

Social Media 

Facebook, Twitter, Instagram, LinkedIn

  • Create posts in collaboration with client

  • Schedule posts

  • Respond to comments, DMs, etc

Pricing

$35/hour is my base price; pricing may vary depending on specific projects.

Other 

Flat Rate

For some projects it's easier to set a flat rate and fixed time frame. During your FREE 30 minute consultation  meeting, we can discuss your project, and then an initial quote will be given. Please note quotes are subject to change if project parameters change. 

 

CUSTOM

Custom packages can absolutely be created. Please use the contact form below so we can connect and see what would best meet your needs. 

 

PAYMENT

Payment is due upon receipt of invoice for services to be rendered. 

For monthly packages, payment is due at the beginning of each month for services to be rendered. 

Is there a service you need that you don't see listed?

No problem!

I'm always ready to help and eager to learn so please reach out!

During our 30 minute COMPLIMENTARY consultation we can figure out how to best meet your needs. 

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At a networking meet-up, I heard a common theme; "I love the creative part of my work but hate the administrative part." From that need, the idea for Navigate with Nicole was born.

 

As a history major, I was always focused on details and the lives of people in the past. That hasn't changed since my time in school, and today I still find myself most interested in people and doing what I can to learn as much as I can about my clients and their companies. As your virtual assistant, I want to ensure I'm representing your business the way you want, and that everything being said or done is in your voice! This is your business, and I want to give you more time to focus on the parts of it that you love.

My many years in retail and wholesale jewelry sales strengthened my abilities to cultivate strong relationships with contacts at all professional levels. Especially in customer service, being able to adapt to changing priorities while maintaining a positive attitude and strong work ethic, was essential. By being self-motivated and focused on accomplishing objectives through identifying problems and implementing creative solutions, I was able to go from being a seasonal gift wrapper to a store manager within 2 years.

From there, I moved to that company's home office, where I did everything from working with international jewelry manufacturers, to training new retailers and sales representatives, to coordinating inventory for six different product lines. As Operations Manager I coordinated with 80+ retailers across North America, and handled all invoices, fulfillment, and distribution of product to retailers. I became used to working on multiple projects and wearing many hats, as I also ran the e-commerce for one of the company's other branches.

After relocating back to New Jersey I began consulting for small businesses, from a marketing company to an amazing artist who sells painted glassware. Using the event planning, administrative, project management, and customer skills I'd learned in my previous roles I was able to help these businesses find tools that increased productivity and led to improved sales and events.   

Like you, I know what it takes for a business to succeed, and I want to be a part of that for your business.

 

You should have more time to enjoy your family, snuggling your pets, going to beach, getting drinks with your friends, working out, or whatever else makes you happy.

Navigate with nicole will give you that time.

Get on board with Navigate with Nicole 

You can also find me hanging out here ⬇

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